Privacy Policy

URL: blueoceangear.com/privacy-policy

Privacy Policy

Blue Ocean Gear
Effective Date: April 20/2026

1. Overview

Blue Ocean Gear (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and protect your information, including in connection with SMS communications.

2. Information We Collect

We may collect:

  • Name

  • Phone number

  • Email address

  • Company name (if applicable)

  • Order or product inquiry details

  • Customer support information

We collect this information when you:

  • Submit a contact or inquiry form

  • Communicate with us via email or phone

  • Request product information or training

  • Opt in to receive SMS communications

3. How We Use Your Information

We use your information to:

  • Respond to inquiries

  • Provide customer support

  • Schedule and coordinate product training

  • Send service-related updates

  • Improve our services

4. SMS Communications

4.1 Program Description

Blue Ocean Gear may send SMS messages to customers who have opted in. These messages are primarily used for:

  • Scheduling product training calls

  • Coordinating customer support

  • Following up on customer needs

At this time, SMS communications are limited to customer care purposes only.

4.2 Opt-In Methods

Customers may opt in to receive SMS messages through:

  • Website forms

  • Email requests with affirmative response

  • Verbal consent during a call or interaction

A confirmation message may be sent after opt-in.

4.3 Message Frequency

Message frequency varies based on your interaction with us.

4.4 Fees

Message and data rates may apply.

4.5 Opt-Out

You may opt out at any time by replying:

STOP

4.6 Help

Reply HELP for assistance or contact:

  • Phone: +1-650-582-0112

  • Email: support@blueoceangear.com

4.7 Data Sharing

We do not sell, rent, or share your personal information, including phone numbers or SMS consent, with third parties for marketing purposes.

4.8 Future Marketing Communications (Optional)

If Blue Ocean Gear introduces SMS marketing in the future, such messages will only be sent to users who provide separate, explicit consent to receive promotional communications.

5. Data Security

We implement reasonable safeguards to protect your information.

6. Data Retention

We retain information as necessary to provide services and comply with legal obligations.

7. Your Rights

You may request access, correction, or deletion of your personal data by contacting us at [EMAIL].

8. Updates to This Policy

We may update this policy from time to time. Changes will be posted with an updated effective date.

9. Contact Information

Blue Ocean Gear
+1-650-582-0112
support@blueoceangear.com
blueoceangear.com